1. What is your commission structure, and are there any additional costs a homeowner might incur?
Our management rate varies from property to property, but it is always competitive in our local market. At Great Western Lodging, we’re committed to delivering exceptional value with complete transparency.
Any additional costs for homeowners—such as maintenance or housekeeping—are discussed upfront to ensure clarity and alignment with your property’s needs. Higher-end units typically require fewer services, which may result in lower commission costs.
2. How do you market properties to guests?
With us, your property gets maximum exposure—and we cover all the marketing costs. Our targeted email marketing, social media campaigns, digital ads, and return guest incentives ensure it stays top of mind for those vacationing in Breckenridge, Frisco, and Keystone.
We list your home on major platforms like Vrbo, Airbnb, Booking.com, and our own high-traffic website, reaching as many potential guests as possible. Properties in Breckenridge also benefit from added visibility on Breckenridge.com and GoBreck.com.
We offer free professional photography and virtual walkthroughs, known as Matterport, giving guests a clear sense of your property before they even arrive. More eyes mean more bookings, higher occupancy, and more money in your pocket.
3. How do you handle cleaning and maintenance for the properties you manage?
We know that a well-maintained property earns more. That’s why we prioritize property care by training our cleaners and inspectors specifically for each home. Each departure clean includes fresh, commercially laundered linens and towels, paper goods, and starter amenities—at no extra cost to homeowners.
We also have dedicated inspectors who catch and resolve potential issues before they impact your guests. We oversee all projects, coordinate with vendors, and keep homeowners informed. When sourcing products or contractors, a minor 5–10% admin fee is applied only as needed.
Our approach prevents costly repairs, keeps your property in prime condition, and boosts both your review scores and pricing power.
4. How do you communicate with homeowners and guests?
With us, communication is seamless. Guests can expect 24/7 support. Owners benefit from a dedicated relations manager and access to an online portal with detailed property information. You can easily reach our team for after-hours support in case of emergencies.
5. How do you handle financial management for the properties you manage?
We prioritize transparency and financial integrity, following trust accounting principles to manage funds securely and in line with industry standards. Rental income and expenses are tracked separately, with detailed financial reports provided regularly. Every transaction is documented for your complete peace of mind.
6. What kind of technology do you employ, and how does it benefit homeowners?
We leverage technology to keep everything running smoothly and efficiently. Besides advanced owner portals with detailed information, we optimize revenue management with dynamic pricing to ensure your property earns top dollar—and at no extra cost.
7. What unique aspects set your company apart from other property management companies?
Here’s how we see things: You’ve invested in your property, and we invest in making it stand out. We prioritize quality over quantity, ensuring every guest leaves with a great experience. Happy guests lead to better reviews, and better reviews drive more bookings for you. We are also locally managed, which makes a huge difference. Everyone you speak to in Owner Relations, Operations, or at the Front Desk is located right here in town—in real time.
8. What is your approach to managing property damages?
At Great Western Lodging, we categorize property damage into three areas:
- Abuse or Negligence – This is the responsibility of the guest. We actively screen all guests, and if necessary, Great Western Lodging will pursue compensation to protect your investment.
- Accidental Damage – This is covered by our damage waiver policy, which applies to each booking and covers up to $750 in damages.
- Normal Wear and Tear – This is the responsibility of the owner, as it is not covered under any policy.
If damage occurs, guests are asked to notify us immediately. For intentional or excessive damage beyond the waiver, we work directly with the guest to resolve the issue, reimburse the owner for any losses, and pursue recovery from the guest if necessary.
9. How do you manage revenue for properties?
We use smart, dynamic pricing technology that analyzes trends and adjusts your rental rates based on seasons, events, and demand—keeping your vacation home booked and boosting your income year-round.
10. How are you involved in the local community?
As a locally operated company, our team is deeply rooted in the area, building strong ties with local businesses and celebrating our community’s culture. We’re actively involved, proudly supporting international ice sculpture teams every January. We’re also engaged with the Summit Chamber, continually expanding our local involvement to strengthen connections and contribute to the area’s growth.
11. Can I get a revenue projection before signing up?
Absolutely! Reach out to Alex today for your free revenue projection and see how much more you could be earning with Great Western Lodging. Our team is happy to walk you through the process and show you the potential of your property.